Shipping policy

We are committed to delivering your luxurious, high-performance skincare with care and efficiency.

Processing & Shipping Times

• Order Processing: Orders are processed within 2–3 business days (excluding weekends and holidays).
• Standard Shipping: 5–7 business days (U.S.)
• Expedited Shipping: 2–3 business days (U.S.)
• International Shipping: 7–21 business days (varies by location)

Shipping Rates

• Domestic Orders: Flat-rate and free shipping options available at checkout.
• International Orders: Shipping rates calculated at checkout. Tsori is not responsible for customs fees, duties, or import taxes.

Order Tracking

Once your order ships, you’ll receive a tracking number via email to monitor your delivery.

Lost, Stolen, or Damaged Packages

• If your package is lost or stolen, please contact the carrier to file a claim.
• If your order arrives damaged, email us within 48 hours at tsori.skincare@gmail.com with photos, and we’ll assist with a replacement.

For any shipping inquiries, please reach out to tsori.skincare@gmail.com. We’re happy to help!